If the prospect of automotive financing makes you scratch your head in confusion, you’ve come to the right place. On this episode of The Marc and Mandy Show: Expert Q & A, Andrew Offord of answers questions about how the automotive financing process works.
Q: How does the automotive financing process work?
Andrew Offord: We look into your credit and we professionally analyze your credit bureau so that we can send your application to the right financial institutions the right way. This safeguards the customer’s credit from unnecessary inquires and ensures great approval.
Q: What can I expect during the approval process?
Andrew Offord: We have three very experienced finance managers. This enables us to get approvals for all of our customers quickly and smoothly.
Q: How important is customer service to your company?
Andrew Offord: This is the most important aspect of our company. Our customer referrals and repeat business are a huge part of our ongoing success. Having three managers on staff ensures a great customer experience from start to finish. We have the perfect combination of great prices, great service, and an easygoing atmosphere that allows our customers to view our inventory and make an informed decision.
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